Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Robert Hubble

Robert Hubble

March 12, 2026

5  out of  5
rating by Robert Hubble
"I was very impressed with Hannah’s performance. She handled all of my questions professionally and quickly . She is truly an asset to have on the frontline answering the phone and helping clients as she did for me . You are lucky to have such a dedicated and committed employee on your team . Thanks for everything."
We responded:
"Thank you for your review, Robert! I'm glad to hear that Hannah provided you with such excellent service. She truly is a valuable part of our team, and we're fortunate to have her. If you ever need further assistance, feel free to reach out!"
Profile photo of george favorite

george favorite

March 5, 2026

5  out of  5
rating by george favorite
"I got tired of “non-insurance” ignoring me an giving numbers whatever the computer gives them. Hanna listened and produced satisfactory results and communicated thoroughly and pleasantly."
We responded:
"Thank you for your feedback, George! I'm happy to hear that Hannah was able to provide you with the attentive and thorough service you deserve. We always strive to ensure our customers feel heard and valued. If you need anything else, feel free to reach out!"
Profile photo of Matt Stedjan

Matt Stedjan

March 3, 2026

5  out of  5
rating by Matt Stedjan
"Bryan Kilmer and Jacob are great to work with"
We responded:
"Thank you, Matt! I'm glad you enjoyed working with Bryan and the team. We appreciate your feedback and are here to help with any insurance needs you may have. Reach out anytime!"
Profile photo of April Elliott

April Elliott

February 26, 2026

5  out of  5
rating by April Elliott
"Hannah at Jacob L. Bramel State Farm was a breath of fresh air! She took time to answer all of my questions to make sure we had the policies that were right for us. This was the best insurance experience I've ever had. I very highly recommend them."
We responded:
"Thank you, April! I'm so glad to hear that Hannah provided such a positive experience for you. It's wonderful to know that she was able to address all your questions and help you find the right policies. Your recommendation means a lot to us. If you need anything else, feel free to reach out!"
Profile photo of Christina Veziris

Christina Veziris

February 26, 2026

5  out of  5
rating by Christina Veziris
"Professional experience from start to finish"
We responded:
"Thank you, Christina! I'm happy you had a professional experience with us from start to finish. We’re here to help with any of your insurance needs!"
Profile photo of Deb Paradis

Deb Paradis

February 26, 2026

5  out of  5
rating by Deb Paradis
"Hannah was excellent and listened to what I was looking for and put together a great package for my needs. Asset to her company! Definitely recommend State Farm and Hannah."
We responded:
"Thank you, Deb! I'm happy to hear that Hannah was able to assist you so effectively and put together a package that suits your needs. We appreciate your recommendation and are grateful to have Hannah on our team. If you need any further assistance, feel free to reach out!"
Profile photo of Kevin Goulson

Kevin Goulson

February 23, 2026

5  out of  5
rating by Kevin Goulson
"FANTASTIC SERVICE HELPED ME SQUARE AWAY MY ACCOUNT IN NO TIME."
We responded:
"Kevin, thank you for your enthusiastic feedback! I'm so happy to know that our service helped you get your account sorted quickly. If there's anything else you need, feel free to reach out anytime!"
Profile photo of christopher tremblay

christopher tremblay

February 20, 2026

5  out of  5
rating by christopher tremblay
"Excellent!!!"
We responded:
"Christopher, thank you for your enthusiastic feedback! I'm glad you're satisfied with our service. If you ever need anything else, feel free to reach out!"
Profile photo of marlies letendre

marlies letendre

February 20, 2026

5  out of  5
rating by marlies letendre
"Hannah was a pleasure to work with. She was very patient with me and explained everything very clearly. A wonderful experience!"
We responded:
"Thank you, Marlies! I'm happy to hear that Hannah provided you with such a positive experience. Her patience and clarity are truly valued in our office. If you have any more questions or need assistance, feel free to reach out anytime!"
Profile photo of Jules Martel

Jules Martel

February 12, 2026

5  out of  5
rating by Jules Martel
"Bryan was very helpful in addressing all the questions I had regarding my concerns. Thanks again and look forward to keep working with you in the future."
We responded:
"Thank you for your review, Jules! I'm happy to hear that Bryan was able to assist you with your questions. We look forward to continuing our work together. If you need anything else, feel free to reach out!"
Profile photo of Mitchell Wolper

Mitchell Wolper

February 12, 2026

5  out of  5
rating by Mitchell Wolper
"I so appreciated the expertise of Bryan as I switched my home and auto insurance to SF. Having a face-to- face with someone who is knowledgeable was also very important to me. Bryan made sure all my questions were answered to my satisfaction. I would not hesitate to recommend this agency to anyone looking for insurance. And it didn’t hurt that the rates were great!"
We responded:
"Thank you, Mitchell, for sharing your experience! I'm happy to hear that Bryan was able to assist you with your insurance needs and provide the knowledgeable service you were looking for. It's great to know you're satisfied with the rates too. If you ever need anything else, feel free to reach out!"
Profile photo of Missy Calderwood

Missy Calderwood

January 30, 2026

5  out of  5
rating by Missy Calderwood
"Highly recommend Brian from State Farm. He is so Knowledgeable, helpful and saved us a lot of money. If you’re thinking about switching insurance company contact Brian from State Farm."
We responded:
"Missy, thank you for your wonderful review! I'm happy to hear that Brian was able to assist you so effectively and help you save money. We appreciate your recommendation and are always here to support your insurance needs. Let us know if there's anything else we can do for you!"
Profile photo of Terry Moher

Terry Moher

January 25, 2026

5  out of  5
rating by Terry Moher
"We transferred our insurances to State Farm last year and have been pleased with the costs, bundling our home, car and umbrella insurances. We recently had a claim for auto damage and State Farm handled the claim without incident. Both Jacob Bramel and Bryan Kilmer have been great to work with."
We responded:
"Thank you, Terry! I'm happy to hear that you're satisfied with the cost and bundling of your policies. It's great to know that your auto claim was handled smoothly. Bryan, the rest of the team & I are dedicated to providing excellent service, and I'm glad we could assist you. If you have any more questions or need further assistance, feel free to reach out anytime!"
Profile photo of Robin Dorff

Robin Dorff

January 9, 2026

5  out of  5
rating by Robin Dorff
"Bryan Kilmer with Jacob Bramel State Farm Insurance in Bedford, NH provided outstanding service and attention to detail when I was interested in reviewing and possibly changing my home and auto insurance. Over a period of a few days, his attention to detail and thorough follow-up on all aspects of my insurance coverage was impressive. It also saved me quite a bit of insurance expense while expanding my coverage. He and the firm have my strongest and most enthusiastic recommendation."
We responded:
"Thank you, Robin, for your wonderful feedback! I'm happy that Bryan's attention to detail and dedication made a positive impact on your insurance experience. Your recommendation is greatly appreciated. If there's anything else we can assist you with, just let us know!"
Profile photo of Carolyn Hemingway

Carolyn Hemingway

December 31, 2025

5  out of  5
rating by Carolyn Hemingway
"We are so glad we switched to State Farm, Jacob Bramel insurance. We’ve received the most excellent service from Bryan Kilmer! He has patiently and professionally walked us through home, auto, and life insurance choices, saving us hundreds of dollars from our last insurance company. We’ve also had excellent service with Jacob Bramel, who worked with us through challenges with Health Care selection. We could not recommend them highly enough. Thank you !"
We responded:
"Thank you, Carolyn! I'm happy to hear about your positive experience with our team. Our office is dedicated to providing exceptional service, and it's great to know they were able to assist you with your insurance needs and savings. We appreciate your recommendation and are here for any future assistance you might need. Thanks for choosing us!"
Profile photo of Pei Lin

Pei Lin

December 23, 2025

5  out of  5
rating by Pei Lin
"Bryan K. has been patient and fast in the application. Very professional."
We responded:
"Thank you, Pei Lin! I'm happy to hear that Bryan K. provided you with such a professional and efficient experience. Our team is dedicated to delivering top-notch service. If you have any more questions or need assistance, feel free to reach out!"
Profile photo of Becca Durand

Becca Durand

December 23, 2025

5  out of  5
rating by Becca Durand
"Brian and the team at State Farm’s are so helpful. They helped to get my husband and I insurance policies well as saving us money on our auto insurance."
We responded:
"Thank you, Becca! I'm happy to hear that Brian and the team were able to assist you and your husband with your insurance needs while also helping you save on auto insurance. We appreciate your feedback and are always here if you need anything else!"
Profile photo of John mac neill

John mac neill

December 19, 2025

5  out of  5
rating by John mac neill
"Always checking to be sure our insurance is on track during our recent move from another state to New Hampshire great job"
We responded:
"Thank you, John, for your wonderful feedback! I'm happy to know that our efforts to keep your insurance on track during your move to New Hampshire were appreciated. If you need anything else, feel free to reach out anytime!"
Profile photo of Jeff Woodruff

Jeff Woodruff

December 18, 2025

5  out of  5
rating by Jeff Woodruff
"Excellent service, great rates. Never feel rushed."
We responded:
"Jeff, thank you for your wonderful review! I'm glad to hear you appreciate our service and rates. We strive to make every interaction comfortable and never rushed. Thanks for choosing us!"
Profile photo of Derika Oldenburg

Derika Oldenburg

December 18, 2025

5  out of  5
rating by Derika Oldenburg
"Bryan has been an outstanding partner throughout this process. He took the time to understand my needs and provided clear, comprehensive answers to all my questions. The proposed figures were very competitive, resulting in significant savings- hundreds of dollars compared to my previous insurer."
We responded:
"Thank you, Derika, for your feedback! I'm glad Bryan was able to offer such valuable assistance and competitive options. We're grateful for your choice and are here to help whenever you need us. Reach out anytime!"
Profile photo of Brandon Sweeney

Brandon Sweeney

November 18, 2025

1  out of  5
rating by Brandon Sweeney
"DO NOT COME HERE. There are plenty of other state farm locations, this is not one you want to deal with. Save yourself the time and headaches. Jacob Bramel is unresponsive and and absolute nightmare to deal with if an issue occurs. My vehicle was hit and totaled and I couldn't have had a worse experience."
We responded:
"Hi Brandon, Thank you for your business and your kind words! We will certainly share this feedback with Cheyenne. One of the biggest advantages of having a local State Farm Agent is that we are…Local! We are happy you found a home in State Farm. Thank you for choosing the Jacob L. Bramel State Farm Agency for you insurance and financial service needs! -Jacob L. Bramel, Agent"
Profile photo of Daniel Sullivan

Daniel Sullivan

October 22, 2025

5  out of  5
rating by Daniel Sullivan
"Hannah was awesome to work with! She made switching me and my wife’s home and car insurance to State Farm super easy and got us a great deal. Really friendly, responsive and helpful the whole way through—definitely recommend!"
We responded:
"Thank you, Daniel! I'm happy to hear that Hannah made the process of switching your insurance smooth and enjoyable. Our team is dedicated to providing friendly and responsive service, and it's great to know we met your expectations. If you need anything else, feel free to reach out!"
Profile photo of Karen Monti Herzog

Karen Monti Herzog

August 21, 2025

5  out of  5
rating by Karen Monti Herzog
"Just bundled our homeowner’s and auto insurance with Bryan Kilmer. He was absolutely AWESOME! He got us a better rate and better coverage than we had with our former company. Very helpful, pleasant, and professional!"
We responded:
"Karen, thank you for sharing your experience! I'm happy to hear that Bryan was able to assist you with bundling your insurance. It's great to know you received a better rate and coverage. If you have any more questions or need further assistance, feel free to reach out anytime!"
Profile photo of EJ Glomb

EJ Glomb

August 2, 2025

5  out of  5
rating by EJ Glomb
"Above and Beyond – Truly Exemplary Service! Yesterday, I reached out to inquire about two new policies with State Farm. Specifically, this agency based on their outstanding reviews. I cannot say enough about the exemplary service provided by Bryan. From start to finish, his level of kindness, professionalism, and attention to detail was nothing short of exceptional. It’s very obvious Bryan and the agency not only takes pride in their work but also genuinely cares about the people they’re helping. Bryan didn’t just meet expectations—he exceeded them in every way. Bryan went out of his way to make sure every question was answered thoroughly, every detail was handled with care, and every step of the process felt smooth and stress-free. His willingness to go the extra mile was greatly appreciated. Bryan delivers a level of service that is truly top-tier. My husband and I are deeply grateful for his help and couldn’t recommend him more highly! If you’re looking for an agency who combines expertise with care, and incredible value (we seriously saved hundreds) look no further than Jacob L. Bramel!"
We responded:
"Thank you, EJ, for your wonderful feedback! I'm so happy to hear about your positive experience with Bryan. His dedication to providing exceptional service is truly commendable, and I'm glad he could assist you and your husband so effectively. We appreciate your recommendation and are here for any future needs you might have. Let us know if there's anything else we can do for you!"
Profile photo of Ann Marie Gilmartin

Ann Marie Gilmartin

July 29, 2025

5  out of  5
rating by Ann Marie Gilmartin
"Brian was very persistent and very patient and waited for me to get back to him over many months. I think when an agent is this conscientious, he will be very good to take care of me when I have, if I have, and I probably will because it's a car and it's Manchester. My daughter highly, highly recommends State Farm and he is saving me over $250 in premiums from Liberty Mutual for the same coverage also includes my rental insurance, which I didn't have before. So good service good price."
We responded:
"Thank you for your review, Ann Marie! I'm happy to hear that Brian's persistence and patience made a positive impact on your experience. It's wonderful that you're saving on premiums while getting the coverage you need. We're committed to providing great service and are here for any future needs or questions. Thanks for choosing us!"